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Privacy Policy

At Mac-N-Jac Cleaners, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when interacting with our services, website, and business operations. You consent to the practices described in this policy by using our services.

Information We Collect

  1. Personal Information: We may collect personal information, such as your name, address, phone number, email address, and payment details, when you engage with our services, make inquiries, or place orders.
  2. Transactional Information: When you use our services, we may collect transactional information related to your interactions, including order history, pickup and delivery details, and payment records.
  3. Website and App Data: When you visit or use our mobile app, we may collect information about your device, browser, IP address, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

  1. Providing Services: To fulfill your orders, provide dry cleaning and related services, and manage customer accounts.
  2. Customer Support: To respond to inquiries, resolve issues, and provide customer support.
  3. Improving Services: To analyze usage patterns, conduct research, and enhance the quality and functionality of our services.
  4. Marketing: To inform you about promotions, offers, and updates related to our services. You can opt out of marketing communications at any time.

Disclosure of Your Information

We may share your information with third parties only in the following circumstances:

  1. Service Providers: We may share your data with trusted service providers who assist us in delivering our services, such as payment processors, delivery partners, and IT providers.
  2. Legal Compliance: We may disclose your information when required by law, in response to legal requests, or to protect our rights, privacy, safety, or property.

Data Security

We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the Internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Choices

You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications by contacting us at this policy’s email or phone number.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain information from children under 18 years of age without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or services. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Address: 537 Ponce De Leon Avenue Northeast, Atlanta, GA 30308 Email: Phone: 470-493-2858, ext. 1

Thank you for choosing Mac-N-Jac Cleaners. Your privacy is important to us, and we are committed to protecting your personal information.

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